Identify the System
Include the brand, model and a clear description of where the R/O system is installed.
House Mouse can help with routine filter changes, basic maintenance and visual checks for common residential reverse-osmosis systems.

Under-sink reverse-osmosis systems commonly use several replaceable filters and may also include a membrane, storage tank and dedicated faucet. Maintenance needs vary by manufacturer, model, water conditions and prior service history.
Provide the system brand and model, the filters you have and any visible concerns. House Mouse will review whether the request falls within routine service scope.
A photograph of the installed system and the manufacturer label can help identify the configuration. If available, include the model number and replacement-filter numbers.
Complex plumbing changes, water-quality diagnosis, major leaks or work requiring a licensed plumbing contractor may be outside ordinary service scope. House Mouse will flag those situations before proceeding.
Include the brand, model and a clear description of where the R/O system is installed.
Tell us whether you already have the correct filters or would like House Mouse to help obtain them.
Note slow flow, overdue filters or other visible concerns without attempting to diagnose the system yourself.
Yes. Customer-provided materials have no House Mouse markup. Confirm that the replacement filters are compatible with the system.
That can be discussed during quoting. House Mouse-purchased materials are billed at cost plus the stated 25% markup.
Major leaks, plumbing alterations and work requiring a licensed contractor may fall outside routine R/O maintenance scope.
Send the model and maintenance details for review.